About Us
At Collective Health Co, we believe that great care starts with a great team. Our psychologists, dietitians, and psychiatrists work together to provide support tailored to each client’s needs. Whether you’re navigating neurodivergence, relationship challenges, women’s health, EMDR therapy, or eating disorders, we’re here to help.
Our Clinicians
Our experienced clinicians bring together a diverse range of expertise and special interests, ensuring a personalised and collaborative approach to care.

Natasha Jivan
Clinical Psychologist & Director
(She/Her)

Danielle Welch
Clinical Psychologist & Director
(She/Her)

Nicola Moine
Clinical Psychologist & Director
(She/Her)

Megan Bray
Accredited Practising Dietitian & Director (She/Her)

Nicole Fraine
Clinical Psychologist
(She/Her)

Hannah Berman
Registered Psychologist
(She/Her)

Michelle Cooper
Registered Psychologist
(She/Her)

Lisa Moore
Registered Psychologist
(She/Her)

Sophie Howes
Accredited Practicing Dietitian
(She/Her)

Dr Fionnuala Dunne
Psychiatrist
(She/Her)

Nicole Lambert
Dietitian
(She/Her)

Shannon Boyer
Registered Psychologist
(She/Her)

Liz Heather
Accredited Practising Dietitian
(She/Her)

Helen Harbourne
Receptionist
(She/Her)

Bridget Gale
Receptionist
(She/Her)

Natasha Jivan
Clinical Psychologist & Director (She/Her)
Monday – all day
Tuesday – morning
Wednesday – telehealth only
Thursday – morning
I work with children, adolescents, adults and families who have issues related to eating, body image, anxiety and trauma. I am passionate about helping individuals and families who are experiencing difficulties within the context of their relationships, to be able to work through these issues and improve the quality of connection. I also work with people experiencing loss or bereavement, and those who are facing a life threatening illness, genetic disorder or who may be in palliative care. I work with clients from the LGBTIQ and neurodivergent communities and celebrate diversity.
You may be feeling anxious about aspects of your life or your relationship with food, feeling guilt and shame for being you, or having a loud internal critical voice that just won’t leave you alone. You may be feeling terrified that you are not in control, yet also have a distinct drive for things to be perfect or perhaps even better than they are now. Perhaps you are struggling with feelings of loss and sadness, finding it hard to move on with life after a difficult time or some challenging news. You might be experiencing an array of emotions that you need support to work through in a compassionate environment.
You might relate these issues to a diagnosis you have been given or heard of, such as an eating disorder, anxiety disorder, trauma such as PTSD or complex PTSD, personality issues or attachment difficulties. Alternatively this may be related to grief and loss, bereavement or life transitions. I have experience in a variety of therapeutic approaches, predominantly schema therapy, structural dissociation and eye movement desensitisation reprocessing (EMDR). I also incorporate evidence based eating disorder treatment such as CBTe and SSCM, as well as Maudsley family based treatment (MFBT). I am an Advanced Accredited Schema Therapist and Mindfulness Meditation Teacher.
I am also a board approved supervisor and I love sharing knowledge and curiosity about the field of psychology with my colleagues and supervisees. My therapeutic style is personable, warm and compassionate. Everything I do in therapy is done holding you, the client, front and centre and is done with genuine care for you or your loved one’s wellbeing. I enjoy working longer term with people to help make meaningful long term change so I am the right fit for you if you are willing to commit to treatment and to take action in between our sessions to create your desired life. I am here if you need help to cope at a difficult time in your life, processing big feelings that feel tiring and hard. My aim is to be a constant support in your life at a time when things might be difficult.

Danielle Welch
Clinical Psychologist & Director (She/Her)
Tuesday – all day
Thursday – all day
Friday – all day
I work with people who experience body image and eating concerns, trauma, anxiety, depression and stress. You may be feeling anxious about aspects of your life or your relationship with your body. You might be experiencing an array of emotions that you need support to work through in a compassionate environment or recognise that you are engaging in behaviours that are not in line with your values. You may be seeking support with a diagnosis such as an eating disorder, posttraumatic stress (PTSD) or complex PTSD, trauma or attachment related trauma, anxiety or depression.
I have experience using a variety of therapeutic approaches including Eye Movement Desensitisation Reprocessing (EMDR) therapy and Schema Therapy, as well as using evidence-based eating disorder treatment such as CBTe, SSCM and Maudsley family-based approach.
I believe in the power of a collaborative and individualized approach to therapy. Each person's experiences and needs are unique, and I strive to create a safe, nonjudgmental space where you can explore your inner world. Through empathy, active listening, and evidence-based interventions, I aim to empower people to navigate their emotions, develop their internal strengths, and make meaningful changes in their lives.
I am also a board approved supervisor and enjoy fostering and sharing my love of growth, learning and the profession. I look forward to supporting supervisees enhance their skills and knowledge in multiple interest areas, including the clinical treatment of eating disorders and trauma, as well as practice in Schema Therapy and EMDR.
It is my privilege to assist you in your journey towards self-discovery, healing, and personal growth. If you're ready to embark on a transformative journey, then I look forward to guiding your strength and motivation to change to unlock your potential and create a brighter future in line with your values.

Nicola Moine
Clinical Psychologist & Director (She/Her)
Tuesday – morning
Wednesday – morning
Thursday – telehealth only
Friday – morning
I work with couples who experience emotional distance, unhappiness, conflict, and affairs. You might notice your relationship has nasty communication habits, you feel disconnected, misunderstood or misheard by your partner. I also work with couples who simply wish to improve and strengthen their already healthy relationship - to help them thrive! I use strategies from The Gottman Method when working with couples.
I frequently conduct comprehensive neurodivergent assessments and diagnosis for adults, using evidence-based tools to provide clear, practical insights. With a focus on understanding each person’s unique strengths and challenges, I offer thorough evaluations that guide accurate diagnosis and tailored support. My approach is collaborative and client-centered, ensuring that individuals feel informed, validated, and equipped with strategies to navigate neurodivergence with confidence.
I enjoy working with teenagers and adults who experiencing trauma, PTSD, anxiety, and distress related to past experiences. I like working with individuals struggling with childhood trauma, relationship wounds, phobias, and persistent negative self-beliefs that keep them feeling stuck. I draw from a variety of modalities to suit your individual needs, these include Eye Movement Desensitisation and Reprocessing (EMDR), cognitive behaviour therapy (CBT), schema therapy, and acceptance and commitment therapy (ACT). I am very passionate about mindfulness, yoga, breath work, and the benefit of mind-body-breath awareness on psychological function.
I also work with individuals undergoing elective surgery - both those who wish to explore their readiness for surgery, and those who have been requested to undergo pre-operative psychological assessment by their surgeon or GP. Such surgeries may include bariatric surgery, gender reassignment surgery, and cosmetic surgery. I continue to support individuals post-operatively as they adjust to the psychosocial changes they experience.
I work best with individuals who are keen to work together as a team to improve overall health and wellbeing. Engaging with me will require your willingness to step out of your comfort zone while being authentically vulnerable - it doesn't matter if that happens at a fast or slow pace, as long as you are committed to the process.
Clients I have worked with will tell you I have an energetic passion for the pursuit of growth and all things psychology. As a client of mine, you’ll find I have a warm and direct style of communication, but I will fumble my way through figurative expressions... so let’s call a frog a frog and tick some therapeutic goals!

Megan Bray
Accredited Practising Dietitian & Director (She/Her)
Thursday – afternoon
Saturday – morning (alternating)
I am a warm and empathetic dietitian, deeply passionate about the role nutrition plays in getting the most out of life. I translate complex nutrition science into simple information and strategies to help you regain energy, health, and overall vitality.
I work primarily with people experiencing eating disorders or a long history of dieting. This work is where my heart lies, and I feel privileged to walk alongside clients as they challenge rigid beliefs around food and regain the confidence to nourish their body well. I am similarly interested in supporting clients to tailor their nutrition to better manage mental health conditions like anxiety, depression and ADHD, and consistently upskill in the latest advancements within the field of nutritional psychiatry.
I love working with women to optimise their diet for fertility, pregnancy and postpartum, recognising the profound impact diet can have for expectant mothers and their future children. This often involves working with women diagnosed with Polycystic Ovarian Syndrome, Endometriosis and Hypothalamic Amenorrhea, as well as those pursuing fertility treatments.
I also work with recreational athletes to enhance health, performance and recovery in the context of busy lives. We discuss how much, which types and at what times specific nutrients and fluids are needed to fuel physical activity, including how to implement this practically.
Beyond my work with Collective Health Co, I am completing a Doctor of Philosophy (PhD) at the University of Queensland to explore how teams can work together most effectively to support people experiencing an eating disorder. This research has taught me the value of working collaboratively with all team members and ensuring the client remains at the centre of all decision-making throughout treatment.
I am committed to embracing diversity within my practice and strive to create a safe place for all people, irrespective of their size/shape, age, abilities, gender, sexuality and cultural background.

Nicole Fraine
Clinical Psychologist (She/Her)
Tuesday – morning
Thursday – afternoon
If you are experiencing anxiety, stress, fear or depression which may be linked to things that have happened in your life, this is something I would love to help you with. Often, negative experiences from the past can continue into the present and you may feel confused, triggered, overwhelmed, or even numb. Sometimes, you may notice you are avoiding things that cause you to feel upset or overwhelmed. Confusing things can happen in your body that mean it does not work properly. This can also be linked to ongoing stress and there are therapies that can help.
It may be obvious what has happened to contribute to your symptoms, as in Post traumatic stress disorder, but sometimes there is no obvious link, and it feels really complex. When people work with me in therapy, we explore what events have contributed to your symptoms and we work to figure out how things can change. Sometimes we decide together to try out some strategies to manage the symptoms and sometimes we work with the root cause, the events themselves, and shift the way these events affect you.
If you search for me online, the first thing that will likely come up is EMDR therapy. In my training, I have focussed on EMDR therapy and other therapies to treat trauma and related experiences, such as Dissociation and Functional Neurological Disorders. I am also very passionate about using Mindfulness and breathwork in therapy as well as in my own life. These approaches can be very powerful and help us to learn to be calm and present to do deeper trauma work.
I love working with clients from many backgrounds and cultures. I work with teenagers, adults and older persons. I have worked with many clients from refugee backgrounds in the past. I love working with people from all cultures and communities, including those from the LGBTIQ community as well as those from neurodivergent communities. I am passionate about providing an environment where diversity is welcomed. I also understand that there are often memories associated with the experience of feeling or being treated as different, or being discriminated against, or feeing less than, that become the focus of work we do in therapy.
I have been a clinical psychologist since 1996 and I started working at Collective Health Co in 2020 and the team here is like family. We are all inspired to help each other learn to be better and better at what we do to help our clients.
I am an approved supervisor, supporting other psychologists in their learning, an EMDRAA Accredited Consultant, and an EMDR Institute Facilitator, assisting to train others do this work. It is incredibly inspiring to help others to learn something that you know will benefit so many people. Many of my best teachers are my clients, who help me subtlety change the way I work, based on their experiences and feedback.
I believe in continuing self-care and when I’m not working, I can often be found in the garden, growing fruit and vegetables. I also love swimming and I practice yoga. I am fortunate and grateful that I have a wonderful family that I love to spend time with.

Hannah Berman
Registered Psychologist (She/Her)
Monday – afternoon/evening
Wednesday – all day
I am deeply committed to assisting individuals, adolescents, and couples as they navigate life's obstacles and nurture their inner strength. With a deep understanding of human behaviour and emotions, I offer support for a diverse range of concerns, including relationship issues, depression, anxiety, trauma, low self-esteem, and work-related stress.
Acknowledging the courage it takes to seek therapy, I hold in high regard the trust you place upon me. It is my commitment to provide you with empathy and support throughout our therapeutic journey together. In fostering a therapeutic connection grounded in compassion and trust, my aim is to cultivate an environment where you feel safe and empowered to explore your emotions, thoughts, and experiences without fear of judgment. I endeavour to create a safe and nurturing space where you are heard, understood, and valued.
I firmly believe in your inherent strength and resilience, and I eagerly anticipate accompanying you on your journey toward enhanced emotional well-being and breakthrough. Over the years, I have witnessed numerous clients break free from long-standing struggles, and I look forward to supporting you in experiencing similar transformations.
My therapeutic approach is grounded in evidence-based interventions, incorporating Cognitive Behaviour Therapy (CBT), Schema Therapy (ST), Acceptance and Commitment Therapy (ACT), Emotion-Focused Therapy (EFT), and mindfulness practices. In couples counselling, I integrate modalities from The Gottman Method, Bowen's Family Systems Theory, and Attachment Theory. By blending these methodologies, I aim to personalize our sessions to best support your needs and goals.

Michelle Cooper
Registered Psychologist (She/Her)
Tuesday – all day
Wednesday – all day
Friday – all day
I work with children (from 8 years of age), adolescents and adults, who may have lots of worries, feel irritable, restless, or nervous without an identifiable reason that may be stopping them from doing things they want to do. In young people this may look like emotional outbursts, defiance, getting in trouble at school, withdrawing socially, or extreme shyness. They may be having trouble with motivation, feeling unhappy, or have lost their zest for life. You may know these as anxiety and depression. I also work with adolescents and adults with issues related to eating and body image.
You may have Autism or ADHD and may want to understand yourself better, improve your mental health, and connect with others socially. I work collaboratively with neurodiverse clients to manage emotional dysregulation, learn to think flexibly and see other perspectives, build skills in social awareness and build confidence in social interactions.
I also work with children, adolescents, adults and their families when food starts to become tricky. You may see this as someone refusing to eat certain foods then possibly consuming them to excess, attempting to change their appearance or being unhappy with how they look. This is often known as eating disorders and body image concerns.
I enjoy making a positive difference in people’s lives by supporting and empowering them to improve their mental health and wellbeing. I have nearly 30 years experience working with young people, as I previously worked in early education. I enjoy supporting parents in their parenting role, working as a team to improve family relationships and build confidence in parent and child.
When working with parents, I most enjoy being able to offer a space of non-judgement, where parenting struggles can be voiced and understood, working together to find solutions. Using my knowledge of attachment styles, we work together to better understand relationship dynamics and needs. I also draw on Marshall Rosenberg’s Nonviolent Communication methods to build effective communication skills in parents and their children.
I use evidence-based treatments that are tailored to the individual and include Acceptance and Commitment Therapy (ACT), Cognitive Behaviour Therapy (CBT), Solution Focused Therapy, and Interpersonal Psychotherapy (IPT). When working with eating disorders, I incorporate evidence-based treatments, such as, CBT-E (Cognitive Behaviour Therapy for Eating Disorders) and Maudsley Family Based Treatment (MFBT). My therapeutic style is collaborative and person centred and I understand that each client will be at a different place in their journey, so therapy needs to be tailored to this.

Lisa Moore
Registered Psychologist (She/Her)
Monday – all day
Wednesday – all day
Friday – all day
Hi, my name is Lisa. I have both adult children and teenagers, so I understand the complexities of different life stages. When I’m not working, I enjoy spending time on creative projects.
I work with teenagers and adults who experience challenges with eating and body image, feel overwhelmed by persistent worry, or are impacted by past traumatic experiences.
If you are struggling with eating and body image, you may feel preoccupied with food, caught in a cycle of restricting and overeating, or experience guilt and shame around eating. You might avoid certain foods, feel anxious or fearful about weight gain or engage in dieting practices that feel difficult to control. These experiences are commonly associated with eating disorders such as Anorexia Nervosa, Bulimia Nervosa, and Binge Eating Disorder.
If you are experiencing anxiety, you may feel constantly on edge, struggle to switch off racing thoughts, or find it difficult to manage worry about different aspects of life. Physical symptoms such as nausea, a racing heart, and difficulty sleeping can make everyday tasks feel overwhelming. You might also avoid situations that increase your anxiety. These experiences are commonly associated with anxiety disorders, such as Generalized Anxiety Disorder, Social Anxiety, and Panic Disorder.
For those who have experienced a dysfunctional childhood or traumatic event, you may feel hyper-aware of your surroundings, find it hard to relax, or experience distressing memories that continue to impact your daily life. Some people experience nightmares, flashbacks, or emotional numbness, while others avoid certain places or people that remind them of past events. These experiences are commonly associated with trauma-related conditions such as Post-Traumatic Stress Disorder (PTSD) or Complex PTSD.
I draw from a variety of evidence-based approaches to tailor therapy to each individual’s needs. These include Cognitive Behaviour Therapy (CBT & CBT-E), Maudsley Family Based Treatment, Schema Therapy, and Eye Movement Desensitisation and Reprocessing (EMDR). As a qualified art therapist, I also incorporate creative methods into sessions, offering an alternative way to explore and process emotions.
Therapy with me is collaborative, nonjudgmental, and designed to empower you to take ownership of your journey. Together, we will build practical strategies that help you regain confidence, self-awareness, and a sense of control over your life. I am here to support you as you move forward at a pace that feels right for you.

Sophie Howes
Accredited Practicing Dietitian (She/Her)
Currently on Maternity Leave
I am passionate about working with people of all ages to improve their relationship with food, recover from disordered eating and chronic dieting and reconnect with their body and natural intuition around food. I also have a special interest in hormonal and reproductive health.
You may feel stuck constantly thinking about food and eating or struggle with rigid rules and behaviours around food leading to significant distress and anxiety. Maybe you feel trapped in the dieting cycle or unable to trust your body and feel completely disconnected from it.
I have experience and bring an understanding of trauma-informed, neurodiversity affirming care. I practice with empathy and value working collaboratively with people, their families and other members of their care team.
When it comes to nutrition, I follow a non-diet approach rooted in Health at Every Size® (HAES®) principles, meaning all bodies are respected and my focus is on helping individuals to achieve health goals through meaningful and sustainable behaviour change. While I use research and current evidence to inform my practice, I respect that each person's experience is so unique and understand that health is incredibly complex, personal, and so much more than what you eat.
I am committed to building and maintaining a trusting therapeutic relationship and creating a safe and non-judgemental environment where diversity is celebrated, and all people feel supported and understood.
My practice style is calm, compassionate, and curious and hope our work together can support you in the process of finding body acceptance and food freedom.

Dr Fionnuala Dunne
Psychiatrist (She/Her)
Please note: All appointments with Dr Fionnuala Dunne should be made via Cooinda Clinic at Buderim Private Hospital. You can contact the clinic on (07) 5452 0506.
Dr Fionnuala Dunne received her medical degree at Trinity College in Dublin. She completed her registrar training in Newcastle-upon-Tyne in England and undertook a senior registrar position in Melbourne in 1998. She returned to Newcastle and became a consultant in adult psychiatry in 2000 and, over the next five years, developed an early intervention service for psychosis.
Dr Dunne came to the Sunshine Coast in 2006 and was a consultant psychiatrist at both Gympie and Nambour hospitals, before setting up her private practice at Cooinda Clinic in April 2014.

Nicole Lambert
Dietitian (She/Her)
Tuesday – telehealth only
Wednesday – all day
I bring a warm, empathetic approach to dietetic treatment which is grounded in unconditional acceptance, integrity with a sprinkling of humour. My approach is trauma-informed, weight neutral, neuroaffirming and LGBTQAI+ inclusive always respecting your lived experience. Ultimately, I aim to create a space where you feel safe, heard, and able to show up exactly as you are.
I’m passionate about helping clients develop a nourishing (or even just neutral) relationship with food. Whether you’re navigating an eating disorder, chronic dieting, selective eating, sensory sensitivities, or challenges with nourishment related to ADHD or Autism. I love working with kids, adolescents, and adults to find creative ways to work with your brain and body, not against it.
Maybe your relationship with food has felt like an exhausting journey, swinging between strict rules and letting go, like a rubber band being pulled too far. You might be curious to explore what “enough” food really feels like in your body and begin building body trust, perhaps for the first time. Maybe you like your food beige, predictable and some textures, tastes, or smells may feel completely overwhelming. You may have tried the usual advice to “just try it again” only to find it never works, so you’re ready for an approach that honours how your brain and body naturally work, rather than forcing you to follow rules that don’t fit you.
No matter what brings you in clinic, our sessions will always blend evidence-based nutrition education, nutritional counselling paired with practical strategies to help you work towards your goals. I’ll never tell you what to do; instead, I’ll provide information, raise any concerns, ask for your input, and work with you to create a plan that meets you where you’re at.

Shannon Boyer
Registered Psychologist (She/Her)
Thursday – all day
Friday – all day
You might be feeling anxious about life, your body, or your relationship with food, while carrying guilt, shame, or self-criticism that feels relentless. You might feel unsettled by a sense of losing control, while also pushing yourself toward perfection or constant self-improvement. Perhaps you are struggling with persistent worry and overwhelm, finding it hard to slow your thoughts or feel at ease. You might feel hyper-aware of your surroundings or experience distressing memories that continue to impact your daily life. You might be experiencing an array of emotions and seeking support to make sense of them with care and understanding. I work with children, adolescents, and adults who experience body image and eating concerns, trauma, anxiety, depression, and stress. I am passionate about supporting individuals and families who are navigating difficulties within themselves or their relationships and helping them work through these challenges in a way that strengthens understanding and connection. I have experience using a range of evidence-based therapeutic approaches, including Schema Therapy and Dialectical Behaviour Therapy (DBT), as well as evidence-based eating disorder treatments such as CBT-E and Specialist Supportive Clinical Management (SSCM). My therapeutic style is warm, collaborative, and genuine. I aim to create a safe, non-judgmental space where you feel heard, respected, and supported to explore your experiences at a pace that feels right for you. Everything we do in therapy is guided by your individual needs, values, and goals, with a focus on building insight, emotional resilience, and long-term change. I enjoy working alongside people over time to support meaningful and lasting growth, and I value the courage it takes to engage in therapy. My aim is to walk alongside you during difficult periods, offering consistency, care, and curiosity as you work towards a life that feels more aligned, connected, and fulfilling.

Elisabeth (Liz) Heather
Accredited Practising Dietitian (She/Her)
Tuesday – afternoon
Thursday – morning
I enjoy helping people navigate the often-confusing world of nutrition, where food rules, diet culture, and conflicting health messages can make it difficult to know what to believe. Together, we explore how the body is designed to regulate appetite, energy needs, and body weight, while recognising the many social, emotional, and environmental factors that shape our relationship with food. My goal is to help clients develop a more confident, flexible, and sustainable approach to eating, grounded in a greater understanding of how their bodies work. I believe nutrition should add to people's lives, not take away from them. Food is about far more than nutrients—it connects us to culture, family, sport, enjoyment, and wellbeing. Through this understanding, I aim to help people move away from guilt and confusion and towards greater self-compassion, body trust, and confidence in their food choices.
A significant part of my practice is supporting adolescents and adults experiencing eating disorders, disordered eating, chronic dieting, and body image concerns. My approach is grounded in non-diet principles and aligned with Health at Every Size® (HAES®). I work with clients to challenge unhelpful food rules, develop body trust, and build a more peaceful relationship with eating. Rather than focusing on weight as the primary measure of health, I help clients explore behaviours and habits that support both physical and psychological health and wellbeing.
I also have a strong interest in sports nutrition, particularly in endurance sports and cycling. Cycling has been a significant part of my family's life, with my eldest son competing at an elite level in both road and track cycling for many years. Through both personal and professional experience, I understand the unique demands athletes face as they balance training, recovery, school, work, family, and life. I enjoy working with recreational through to elite athletes, helping them develop practical, evidence-based nutrition strategies that support performance, recovery, health, and enjoyment of their sport.
At the heart of my practice is collaboration. I believe that every person brings valuable knowledge about themselves, their experiences, and what matters most to them. I believe my role is not to tell people what they should do, but to work alongside them with curiosity, compassion, and evidence-based guidance. I strive to create a space where clients feel heard, respected, and supported to make choices that align with their goals, values, and circumstances.
I hold a Master of Nutrition and Dietetics from Deakin University and am an Accredited Practising Dietitian, Accredited Sports Dietitian, and Credentialled Eating Disorder Dietitian. My clinical experience spans sports nutrition, eating disorders, disordered eating, IBS and FODMAP management, and general nutrition. I have also completed training in CBT-E (Enhanced Cognitive Behaviour Therapy), CBT-AR (Cognitive Behaviour Therapy for Avoidant/Restrictive Eating), and CBT-T (Cognitive Behaviour Therapy – ten sessions)

Helen Harbourne
Receptionist (She/Her)
Hi there, my name is Helen and you will find me working in Reception at Collective Health Co. Having worked in many different sectors of the medical/health industry for nearly 20 years, I am excited and grateful to be able to work within a team that is as passionate about our values as I am. It is a privilege to be part of a client’s journey (even in a small way), who may be struggling and are in need of our services. Being able to have the confidence to know that our team will ensure that we are there to help in all aspects of your journey gives me great comfort.
As mentioned above I have had nearly 20 years experience in the health sector. This has been in an administrative position in a Hospital, Specialist and GP environments. When starting with Collective Health Co I had no experience with Allied Health (only from a GP perspective). I have certainly enjoyed the challenge of developing new skills and learning all I can about this area – especially when dealing with all things Medicare. I have worked outside the medical industry in few other roles but all have been customer service based. Working with Winkle Aviation (agent for Qantaslink) was certainly where I really had to put my customer service skills to the test. Here I would check customers in for domestic and international travel and we all know how frustrating delayed and cancelled flights can be!
I have learnt throughout my years that being “front of house” is very important at making a first impression and ensuring clients/patients be made comfortable and welcomed in a non-judgemental environment. I am passionate about helping you navigate your way and ensuring your journey is smooth and easy as possible when dealing with all things administrative. My passion for client care is my top priority and I believe in respect for all clients and that you are treated with kindness and dignity. I will always greet you with a friendly smile and I truly hope this makes your day just that little bit better.

Bridget Gale
Receptionist (She/Her)
Hi there, I’m Bridget! I’m so happy to welcome you to Collective Health Co. and be the first person you connect with. My journey in customer service has taken me through a variety of roles in different sectors, most recently working in a General Practice, and I’ve always found joy in being able to help others.
I know that attending a psychologist or dietitian can sometimes feel a bit daunting, and I’m here to make that experience as smooth and comfortable as possible for you. I’m here because I genuinely believe that even the smallest acts of kindness can make someone’s day a little brighter. Whether it’s answering your questions or offering a friendly hand when you need it most, I’m dedicated to making sure you feel supported every step of the way. If there’s anything you need, I’m always here and happy to help!
Your wellbeing starts here, let’s begin.
To make an appointment for a confidential consultation, please complete our Request a Booking form by clicking the button below.
Our Values
Our values shape the way we care for our clients, collaborate with referrers, and work as a team.
Compassion
We create a safe, supportive space where everyone feels valued and cared for.
Collaboration
We work as a team, partnering with clients and professionals to achieve the best outcomes.
Authenticity
We show up with honesty and sincerity, ensuring our care reflects our values.
Integrity
We uphold the highest ethical standards, always putting clients’ wellbeing first.
Respect
We celebrate individuality, providing inclusive, non-judgmental care.

